4 Reasons to hire a professional technical communicator

Professional documentation and communications impact your brand's image as much as your products and services do

Add Value

Good quality documentation and user assistance adds value to your products and services

Increase customer satisfaction and loyalty; Reduce post-sales support costs; Ensure customer and product safety.

Awareness

Technical Authors consider content from the user’s perspective.

Technical Authors are unlikely to make assumptions of knowledge that SME's may make.

Formatting

Professional formatting and presentation

From layout and font to appropriate size for graphics, and branding, a technical writer makes your content look professional.

Complete Solution

Not just documents and online help

Your professional author will also be able to advise on, and produce, software demonstrations, eLearning courses and polished presentations.

About Us

Gavin Ireland FISTC has been working in Technical Communications for over 18 years; for both public and commercial sectors and across a wide variety of industries. As well as producing and maintaining technical documentation, online help, training materials, eLearning courses, video demonstrations, etc.

Knowledge Management is about making the most of the experience and knowledge which already resides in your organisation, and making sure that it isn't lost when people move internally, or externally. Gavin set up the Knowledge Management function in Sky Insight and Decision Science all the way from setting the strategy and direction, through to setting up the individual projects that made it happen, and he can do it for your organisation too.

Services

Order to secure your website.
Many of you have a WordPress administrator username set as Admin because when you install for the first time on your machine you stuck with this default username.
Order to secure your website.
Many of you have a WordPress administrator username set as Admin because when you install for the first time on your machine you stuck with this default username.
Order to secure your website.
Many of you have a WordPress administrator username set as Admin because when you install for the first time on your machine you stuck with this default username.